The University of Baltimore Library was recently renovated. Part of the design in the newly renovated space was having one single service point, that we call the Information Desk. This desk serves as the public facing portal for what was previously three public facing service points to services by three separate departments, Academic Success,…

This article summarizes discussions on listservs. Topic covered are circulation policies regarding patrons from other colleges, the shelving of sacred books, laptop circulation, Ariel vs email attachment for interlibrary loan, best software for remote instruction, paper copies of ereserves, interlibrary loan privileges for alumni and policies…

Many libraries offer for-credit courses that intend to foster information literacy. These courses will be strengthened if the librarian as instructor has a familiarity with learning theory. This article suggests that Robert Gagne's "Nine Events of Instruction," based on information processing theory, can provide support to bibliographic…

Identifies interacting principles of theory of library service and indicates nature of library policies, activities, and professional values upon which implementation of principles rests. Library users ("worthy" and "needy"), hierarchy of service functions (stimulation, guidance, instruction, information services, access,…

Discusses academic library users who are not affiliated with the institution and considers the problems associated with them. Ethical issues are raised; possible solutions are suggested, including guidelines, bibliographic instruction, and user fees; and policies implemented at the University of California at Berkeley regarding unaffiliated users…

This discussion of information policy focuses on library services for distance education. Topics include the logistics and management of providing library services off-site and/or responding to student requests; and meeting the needs of distance education students for information and library instruction, both students from the member institution…

Examines the pros and cons of providing access to the World Wide Web for library patrons as well as suggesting solutions to problems. Discusses the establishment of a library policy governing the use of the Web, as well as the importance of workshops and instructional materials on Web use in libraries. (Author/AEF)

This report is structured to educate East Carolina University about library materials preservation. The library-wide preservation program began at Joyner Library in 1993 with the organization of the Preservation and Conservation Department. The planning phase of the preservation program began in 1995 with the appointment of the…

Describes experiences of a librarian who participated in the World Library Partnership to volunteer in a South African elementary school library during a summer. Discusses classroom teaching techniques; library technical processes; training library staff and teachers; student workers; story times; library instruction; and library policy. (LRW)

Reflections of a school librarian on the impact of technological innovation in libraries. Highlights the librarian role in user education, accessioning new titles, weeding, library automation and how to avoid misleading collection use statistics, the Internet and online resources, Internet use policy, and the importance of time in adjusting to new…

At Southeast Missouri State University, library handbooks have been developed in an effort to meet patron needs in an environment of reduced library staff. The first handbook, "Welcome to Kent Library," was developed to meet the needs of the revamped general education program, and was given free to first-year students in a required…

Discusses the unique factors that online electronic resources pose in school library settings. Topics include the appropriateness of online electronic resources; strategic planning for Internet access, including acceptable use policies; administrative issues; selection and acquisition; organization; and intellectual access, including library…

This manual provides practical information on the planning, organization, and operation of school libraries. Some of the guidelines differentiate between small libraries with minimal collections and larger, better-equipped libraries with more resources. Introductory materials include definitions of terms used in this manual. Guidelines are then…

Presents seven articles that discuss reference librarians and technical services librarians; evaluating online public access catalogs; bibliographic instruction and CD-ROMs; interactive multimedia and electronic media in academic libraries; open versus closed stacks for academic library periodical collections; policies and procedures manuals as…