Descriptor
| Access to Computers | 1 |
| Legal Responsibility | 1 |
| Library Circulation | 1 |
| Library Personnel | 1 |
| Library Policy | 1 |
| Library Services | 1 |
| Public Libraries | 1 |
| Reprography | 1 |
| Telephone Communications… | 1 |
| User Satisfaction… | 1 |
Source
| Public Libraries | 1 |
Author
| Sager, Don | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Descriptive | 1 |
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Peer reviewedSager, Don – Public Libraries, 2001
Identifies public library policies, programs, services, or practices that have ruined customer relations and offers suggestions on how they could have been avoided. Highlights include automated telephone answering systems; staff monitoring of computer use; self-service equipment, particularly photocopiers; release forms; staff parking; loan…
Descriptors: Access to Computers, Legal Responsibility, Library Circulation, Library Personnel
