In January 2012, a group of four school library professors attending the ALA Midwinter Meeting were having lunch and discussing various issues related to the school library field. These school library professors agreed that one challenge facing the profession is preparing future leaders. As current school library leaders retire, it is difficult to…

This article explains a two-part plan, created by the people at the Public Library of Charlotte & Mecklenburg County (PLCMC), to help staff members keep up with the sea change of technology. A core competencies training program was developed. This keeps workers afloat by providing them with the technology skills they need to support the change…

Discusses the need to develop leadership in the library profession and describes leadership training methods. Highlights include core values and beliefs guiding leadership training; critical leadership traits; a design model for leadership training; strategies for administrators to develop leadership within their libraries; and stages of…

Discusses the use of volunteers in school libraries. Topics include possible functions of volunteers, including the area of technology; interviewing potential volunteers; training needs and suggestions; effective supervision; and recognition of good work. (LRW)

Six articles discuss the need for improved training of library personnel and strategies for attaining this goal. Areas discussed include training objectives, training methods, the role of library education, staff development at Indiana State University, the role of library management, and the creation of effective training methods. (CLB)

Reviews early methods of formal training for library acquisitions, textbooks pertaining to the subject, and relevant library literature to provide a historical perspective on education for acquisitions. Strategies to provide basic and adequate training in acquisitions for all librarians are suggested. (49 references) (CLB)

Discussion of the ability of library staff to completely and correctly answer reference questions focuses on a training program developed by Baltimore County Public Library (BCPL) to increase the accuracy of reference staff performance. Technical feedback skills and peer coaching are discussed, and the need for administrative support is…

Discusses chief factors that contributed to the rebirth of Chicago's central public library and its branch libraries: (1) a politically connected commissioner, (2) better funding, and (3) a central library. Highlights include a review of the library's administrative management styles, staff training techniques, past and current facilities,…

Describes building security procedures developed at the Hampton Public Library (Virginia) to deal with problem patrons. Highlights include need for the library monitor program; staffing patterns; monitor selection criteria; training procedures; library behavior guidelines; library policy statements; theft detection systems; and sample job…

Discussion of customer service and Total Quality Management in academic libraries highlights selected customer-service training programs and popular customer-service videos. Topics discussed include utilizing campus resources; staff attitudes; commitment of administrators; and service training issues for academic library managers. (22 references)…

Describes an early childhood literacy program called Begin with Books and provides ideas for starting up, finding, and administering similar programs in public libraries. Topics include corporate sponsors; staffing; partnering with community organizations; training; scheduling; and budget information. (LRW)

Discusses copyright compliance policies for school administrators and the librarian's role in policy implementation. Topics addressed include fines; court litigation; monitoring compliance; training sessions for teachers and staff; computer software audits; and sources for more information. (LRW)

This kit is the result of a written request for sample materials from 35 ARL (Association of Research Libraries) members known to have active preservation programs. Twenty-three libraries responded, and of those, 16 contributed documents--some of which are included here. This kit contains: four preservation-related policy statements; 32 examples…

Examines some of the fears, frustrations, and misconceptions of library staff and patrons that hamper the effective use of computers in libraries. Strategies that library administrators could use to alleviate stress are outlined, including staff participation in the automation process, well-designed workstations, and adequate training for staff…

Like most academic libraries, Purdue University Calumet depends heavily on student workers for its daily operations. After the investment of time and effort involved in training student workers, it is important to retain them from one year to the next. This case study examines training procedures that are designed to cultivate a sense of mutual…