Training programs enhance the skills of participants. Role-play, one method used for such skill development, is learning through performing a set of behaviors, in accordance with predetermined expectations of a job role in an organizational context. Some learners find role-play daunting, even traumatic. To counter this experience, this article…

Preparing secondary students with autism spectrum disorder (ASD) for a variety of potential professions is important to enhance their postsecondary employment outcomes. This article provides step-by-step guidelines for practitioners to use video modeling interventions to develop the customer service skills of students with ASD who are employed or…