Testing and individual assessment before hiring or promoting can ensure high performance and ward off turnover. The proper job/person match can best be made by analyzing job requirements, selecting useful tests, and analyzing test results and tailoring assessment to the client. Other issues include coping with legal challenges and selecting a…

Some of the factors federal investigators and arbitrators use to distinguish between a voluntary quit and a constructive discharge are examined. Several guidelines university administrators can use to preempt and defend such claims are offered. The best way to avoid constructive discharge, it is suggested,is to conduct supervisory training. (MLW)