Over a quarter of the members of the social work profession are working in health related settings yet preparing students to work in such multi-disciplinary environments, with hierarchical organizations and problem-focused systems, can create value conflicts, principally with the strengths-based paradigm inherent in social work practice. In order…

Due to their work engaging with diverse people representing varied institutions and community settings and addressing diverse issues and topics, community engagement professionals (CEPs) must serve as boundary spanners (Child & Faulkner, 1998; Janke, 2009) across differences. Quite often, interpersonal, organizational, cultural, and other…

Competitive integrated employment is defined within the Workforce Innovation and Opportunity Act (WIOA, 2014) as full-time or part-time work at minimum wage or higher, with wages and benefits similar to those without disabilities performing the same work, and fully integrated with coworkers without disabilities. The Act requires that states ensure…

Reflecting on a previous study of teachers' narratives, this epistolary conversation follows ideas of intensification and complexity that emerged in the authors' return to the narrative accounts. Their conversation highlights representations of teaching as a struggle for recognition, personal happiness, and security-all within a system of…

Recent research has identified interpersonal communication skills as critical attributes for new employees and more experienced workers seeking promotion. However, despite the significance of interpersonal communication in the workplace, one's knowledge of these skills and how they may be taught is limited. The two articles comprising this theme…

Robert Bostrom has not only left a listening legacy, but he was also a pioneer in the larger discipline of communication. Bostrom was one of the first scholars to focus on the dynamics of interpersonal contexts, thereby directly contributing to the transition of our field from "speech" to "communication." Early on he recognized the importance of…

This article looks at virtual mentoring programs through a lens of generational differences, technological preferences, and communication styles. Best practices are framed to address the need to prepare the incoming millennials to lead the workforce as baby boomers exit. After a review of the literature, ideas are culled to apply the theory to a…

The purpose of this article is to reflect on how to break bad news. The style in which one breaks bad news at the collegiate level has implications both for the individual and for the institution. If not managed well by enrollment professionals, negative news can taint prospects, applicants, parents, and current students, blemishing the…

In February 2009, the National Association of College and University Business Officers, with generous support from Aetna, Inc., brought together business officers from a wide range of academic institutions to identify practical solutions to the challenges facing their campuses. The specific objective of the group: to develop an understanding of…

School business officials' days are filled with numbers and reports--audits, balance sheets, check registers, financial statements, journal entries, vouchers, and warrant reports, just to name a few. Those are all important tools that school business officers use to manage the financial resources of the district effectively. However, they are also…

In times of limited resources, the likelihood of difficult negotiations between labor and management may increase even in the best of school districts. The negotiation process can range from traditional to positional to competitive to a more collaborative and cooperative interest-based approach. The most productive approach is a matter of debate…

Perhaps one of the fastest ways to improve the quality of out-of-school time programs would be to replace practices that individuals know do not work with practices that appear to be more effective. In this brief, the authors highlight lessons from an expanding body of knowledge about specific program practices that should be avoided or minimized…

Knowing is a situated activity. Adopting a practice-based approach, this article describes a workplace characterized by technologically dense practices as a setting in which human actors and technological objects work "together." The case of remote cardiological consultation is paradigmatic of how information and communication technologies (ICT)…

There is a disconnect between what principals are being asked to manage and accomplish and the level of support they receive to meet expectations. At a time when rhetoric on the principalship is focused on collaboration, most principals find themselves working in an isolated position within hierarchical organizations. And while principals are…

Faced with a fast changing society, the need to develop quality instructional materials to update professional skills has become a growing necessity. This article shows how certain instructional design techniques, such as the "Scenistic" approach and the SNOW analysis, can ensure the educational and the broad technical quality of interactive…