Whether staff members are working in urban, rural, or suburban branches, for many years national organizations have been committed to preparing them to work effectively with young people. Over the past couple of decades, national organizations have sought and received strong funding to develop targeted, comprehensive professional development…

Based on research on management improvement efforts at developing colleges and universities, a model of evolutionary change in organizational structure and management practices is outlined, and change strategies considering both formal and informal management needs are proposed. The model assumes that management needs are intertwined with…

The Higher Education Management Institute's (HEMI) management development and training program, designed to improve college and university performance by helping managers understand and carry out their responsibilities, is discussed. Management teams, program organization, identifying needs, action planning, management training, and program…

This article provides a response to the previous papers. It sets out a descriptive overview of the National College for School Leadership and then discusses issues of: scale; on-the-job learning; innovation as technological and networking; start-up organizations; leadership effects; international awareness; evaluating leadership and impact. The…

Responding to the call for higher education to adopt a new paradigm in managing its administrative processes, an Institutional Research Office at Delaware County Community College (DCCC) in Pennsylvania made a two-year effort to use a Total Quality approach in its management. Total Quality Management is a Japanese movement based on the teachings…

Total Quality Management (TQM), a technique traditionally reserved for the manufacturing sector, has recently spread to service companies, government agencies, and educational institutions. TQM places responsibility for quality problems with management rather than on the workers. A principal concept of TQM is the management of Process Variation,…

American philanthropy, by local and national foundations, corporations, and wealthy individuals, has played many important roles in K-12 education: creating new schools, underwriting research, funding scholarships, testing hypotheses, generating new curricula, invoking ideals, setting agendas, bolstering training, and building a case for policy…