As universities begin to implement business intelligence tools such as end-user reporting, data warehousing, and dashboard indicators, data quality becomes an even greater and more public issue. With automated tools taking nightly snapshots of the database, the faulty data grow exponentially, propagating as another layer of the data warehouse.…

Discusses new possibilities that computers and laser printers offer instructional technologists. Includes a brief history of printed communications, a description of new technological advances referred to as "desktop publishing," and suggests the application of this technology to instructional tasks. (TW)