Modern academic libraries tend to provide services beyond traditional lending, reference, and enquiry services. Many are converged with other professional or student-focussed services such as IT, student services, academic support, or such learning resources as multimedia or print services -- often co-located in space and management structure. At…

The article written by three librarians who work in the Middle East, recount their experiences as library managers at academic institutions in Qatar, Afghanistan, and Iraq. While trying to provide services to the students and faculty of their academic institutions, they must also contend with security risks, such as kidnappings and bombings. They…

This article discusses a public service review and redesign that resulted in a blended service desk combining reference and circulation functions, staffed by nonlibrarians. The redesign implements a number of organizational structures that encourage service excellence, as found in the business literature and in examples of nonlibrary organizations…

In this article, the author presents observations learned while "on loan" from Northwestern University (NU), Evanston, Illinois, to the campus library in Doha, Qatar, (NU-Q) Middle East. The author's ongoing experience is helping her see how important global exposure can be to a library professional's attaining a deeper and wider level…

Changes and innovations in higher education learning and teaching acted as a catalyst for rethinking the way in which service was delivered to library clients at Australian Catholic University. The Single Service Point was piloted at one campus library in 2014 to develop a best practice approach to service delivery. The merging of cultures within…

In December 2012, the University of Saskatchewan Library's University Archives and Special Collections acquired the complete image collection of Courtney Milne, a professional photographer whose worked encompassed documentary, abstract and fine art photographs. From acquisition to digital curation, the authors identify, outline, and discuss the…

This paper discusses the author's experience directing the Purple Mountain Observatory Library, Chinese Academy of Sciences (CAS) in Nanjing, China. Routine collection development, management and preservation issues are described, and the unique challenges and opportunities involved in operating a remote observatory library are highlighted.

This article explores recent developments in national policy for academic libraries. It considers the shift from traditional to managerial academic librarianship; the move to "social space" and multi-use systems; changes in the balance between meeting teaching and research needs and in public funding priorities; the difficulty of making…

"Research Library Issues" ("RLI") focuses on current and emerging topics that are strategically important to research libraries. The articles explore issues, share information, pose critical questions, and provide examples. This issue includes the following articles: (1) Special at the Core: Aligning, Integrating, and…

In this article, the author describes Reading Hall No. 1 of the Russian State Library. He was placed in the first reading hall in the mid-1990s, when the Russian government still honored Soviet traditions of granting certain privileges to certain foreigners. In the first hall, the rules are different. He can request as many books as he wants. He…

Two of the most time-consuming jobs in the library are taking inventory and keeping track of in-house uses of library material. Librarians have long been searching for more efficient solution for these two activities. New technology can be the answer to creating efficiency for libraries. In fact, if one is a SirsiDynix library, there is an easy…

Purpose: The purpose of this paper is to describe the state of development of Polish digital libraries. Design/methodology/approach: The paper describes the establishment of the first digital library in Poland, the creation of the Wielkopolska Digital Library and other regional digital libraries. The organisational and technological solutions used…

The Gerstein Science Information Centre (Gerstein Library) is one of 40 libraries within the University of Toronto (U of T) and is the largest academic science and health science library in Canada. It offers 109 computers and two networked printers for student, staff, and faculty use. In addition, the library provides patrons' laptops with…

There have been substantial changes in the labour market over the past few years and survey results indicate 60% of staff will leave public library service over the next decade. While this creates opportunities for library staff, limited training budgets and a focus on compliance and specific library skills training have led to a gap in the formal…

Scenario planning as a strategic tool for future planning was explored. The case study showed how the Hong Kong Polytechnic University Library applied the process to draw up its preferred future, and illustrated the importance of involving all stakeholders in every stage for the shared future to be acceptable to all.