Description of the use of expert systems for training applications presents three case studies of expert systems that are currently in use: (1) CESA, used for government contracting; (2) TOPSCO, for training in telecommunications; and (3) EVIDENT, for law students learning admissibility of evidence. (13 references) (LRW)

Discussion of training needs of small businesses highlights a training package based on an expert system that was developed in England. Learning styles are discussed, computer-based training (CBT) packages are described, the position audit process is explained, and the value of prototyping is discussed. (LRW)

Describes the development of a computer-assisted self assessment system in the United Kingdom that was designed to explore the use of artificial intelligence techniques in the area of self assessment for training applications. The expert systems used are explained, development of a pilot prototype is outlined, and field tests are described. (eight…

Discussion of the use of artificial intelligence in computer-based instruction focuses on training development for the U.S. Army. Topics discussed include the Systems Approach to Training (SAT); knowledge acquisition; domain expertise; intelligent computer-assisted instruction; software tools and decision aids; and expert systems. (10 references)…

Describes a Macintosh computer-based Instructional Development Model (IDioM) that provides a platform upon which an expert system for course development can be constructed. Goals of IDioM are explained, including instructional design and facilitating the development of interactive training courses; the use of HyperCard is discussed; and future…

Describes a prototype expert system that can be used in consultation mode to assist users in their searches, or in simulation coach or Socratic tutor modes to instruct professionals in the reference process. Examples of transactions in each mode are given, and a glossary is provided. (19 notes with references) (CLB)

Discussion of knowledge-based technology highlights the ability of knowledge systems to integrate training and support for computer users in business offices. This type of expert system would use a common-knowledge base for computer-based training, online documentation, print documentation, and help systems for both experienced and novice users.…

Describes how knowledge support systems, which utilize microcomputer and information technologies, can provide employees with training, reference, and expert advice. How managers can cope with short-term and long-term requirements for cutbacks and cost control is discussed, and a knowledge support system is presented that integrates computer-based…

Simulation-based software tools that can infer system behaviors from a deep model of the system have the potential for automatically building the semantic representations required to support intelligent tutoring in fault diagnosis. The Intelligent Maintenance Training System (IMTS) is such a resource, designed for use in training troubleshooting…

Presents guidelines for creating a plan for a knowledge system that integrates training, documentation, and support activities for computer-using personnel in a business setting. Benefits of the system are described, including increased user productivity. (LRW)