Infusing five processes into assignments can help students hone the skills they'll need to address complex problems. The world students will enter is full of complex, unpredictable problems--and students will need sophisticated thinking skills to cope. The authors unpack five thinking processes students need to internalize through opportunities in…

The two-phase effort at Clemson University to design a comprehensive library automation program is reported. Phase one was based on a version of IBM's business system planning methodology, and the second was based on a linear model designed to compare existing program systems to the phase one design. (MLW)