Amidst unprecedented challenges in the era of COVID-19, using assessment to determine the effectiveness and efficiency of higher education institutions is more important than ever. Striking the delicate balance between compassionately understanding colleagues' capacity to fulfill their duties during a crisis and maintaining high expectations…

Because of the lack of tools available to assess problem-solving skills, teachers often revert to more traditional instructional approaches (e.g. lecture-based, memorization) that fail to prepare learners for the complexity of dynamic work environments. To overcome this challenge, technology solutions are needed that accurately and efficiently…

This position paper highlights the mainstream educational communications and technology (ECT) research and development community's continued lack of interest towards issues located at the intersection of digital media technologies and LGBTQI stakeholders, providing evidence and commentary in this regard. The paper goes on to articulate a rationale…

The paper suggests that today's world is a VUCA (volatile-uncertain-complex-ambiguous) world, based on the Fourth Industrial Revolution in which machine intelligence and technology are transforming almost every field of human endeavor--all against a backdrop of climate change, social and political turmoil, and enormous and growing wealth inequity.…

Bullying and mobbing are migrating to online realms, intensifying the damage involved and increasing the complexities of these issues. Social media (such as Facebook and Twitter) are intensely communal in many senses; they may serve to increase the negative aspects of bullying and mobbing as well as provide community-oriented tools for mitigation.…

The 21st century has been characterised by changes in the economy, the nature of society and situations in the ecological environment. Teaching and learning processes have never been the same since the demand for work-related competencies, the type of information available and the way that education and training systems must be implemented must…

Most instructional designers work in busy offices in which they are required to complete their work as quickly and efficiently as possible amidst a multitude of distractions. This work environment precludes opportunities for reflection, a term which traditionally denotes and connotes a contemplative mode of thought that thrives in conditions of…

The steadily increasing degree of globalisation of enterprises implies development of many skills, among which the skills to learn are among the most important. Learning takes place at the individual level, but collective learning and organisational learning are also important. Learning styles of individuals are different and learning styles are…

This article describes how to create an innovative learning (iLearning) organization. It begins by discussing the life cycle of knowledge in an organization, followed by a description of the theoretical foundation for iLearning. Next, the article presents an example of iLearning, followed by a description of the distributed nature of work, the…

The process of developing innovative mobile approaches to informal and formal learning is challenging, not least in needing to satisfy stakeholders with diverse interests in the technology, the pedagogy and the overall system. Some approaches to evaluation may focus on examining the nature and quality of learning that occurs, while other methods…

Will the digital-learning movement repeat the mistakes of the charter-school movement? How much more successful might today's charter universe look if yesterday's proponents had focused on the policies and practices needed to ensure its quality, freedom, and resources over the long term? What mistakes might have been avoided? Damaging scandals…

The purpose of this paper is to outline government online training practice. We searched individual research domains of the human-dimensions of Human Computer Interaction (HCI), information and communications technologies (ICT) and instructional design for evidence of either corporate sector or government training practices. We overlapped these…

The 5 year KP-Lab project funded under the FP6 of the European Commission's Programme for Research and Technological Development is about developing theories, tools, practical models, and research methods that deliberately advance the ways in which knowledge is created and which help to transform knowledge practices in education and in the…

We are presenting a methodological approach that aims to increase students' motivation by asking them to develop tasks based on professional settings. In order to meet this objective a collaborative methodology was designed and applied to two multidisciplinary projects: MARKETOUR and ICT-SUSTOUR. Both projects made students face real workplace…

Discussion of productive learning in the workplace focuses on the capture and reuse of tacit knowledge. Highlights include two approaches for the reuse of tacit knowledge; instructional strategies and technologies to support knowledge capture and reuse; increasing the productivity of mentoring; knowledge transfer and knowledge creation; and…