Historically, distance or remote learning has not been a typical instructional model for agencies serving at-risk, nontraditional (noncollege) adult learners (Rosen & Stewart,2015). However, the COVID-19 shutdown compelled adult-serving agencies to explore new instructional models in order to continue teaching their students. Many agencies,…

The COVID-19 pandemic has affected the global population, not only in terms of health, but also in the economic, psychosocial, and educational domains. Information and communication technologies (ICT) have been presented as the main currently available solution to reduce the effects of social isolation and for the maintenance of educational…

The COVID-19 pandemic ushered in pivotal changes in higher education as universities across the country closed campuses to slow the spread of disease. The global shift to online forums resulted in the need to rapidly rethink and reimagine the delivery of traditional in-person events. At Old Dominion University, the authors transitioned their…

Digital Education Initiatives and Timely Solutions (DIG-IT) is an Erasmus+ project collaboration between university academics, clinical educators, industry partners, healthcare professionals, and technology experts over 5 European Union (EU) states. The objectives are to create digital educational capacity for academic faculty and mobile learning…

When COVID-19 emerged, it meant many changes as to health specific measures for prevention as well as social, political, and educational considerations to cope with a completely new situation which necessitated very quick responses. In this sense, this worldwide pandemic implied challenges in terms of decision-making at the highest level, the key…

Since the late 1990s, internet-based distance-education programs have attracted students and instructors who could be geographically distributed: they could learn and teach from anywhere. However, the model for the staff who support distance-education programs was overwhelmingly the traditional place-based office with co-located physical and human…

The increasing availability of digital data in higher education provides an extraordinary resource for researchers to undertake educational research, targeted at understanding challenges facing the sector. Big data can stimulate new ways to transform processes relating to learning and teaching, and helps identify useful data, sources of evidence…

The start of the college experience is often hectic as students discover their new surroundings on campus. Students must carry out several high-tech tasks on their laptops and mobile devices in order to be successful participants in the digital culture that permeates their institution of higher learning. This paper describes the implementation of…

Deaf students are visual learners, and technology should be part of every bilingual classroom. However, deaf students need to learn to manipulate the hardware and software that allows them to express themselves and to advance their knowledge. Students need to understand what is meant when they are referred to "ASL text" or…

The title of this article is a common phrase in tech support, according to the author, who, for several years, was the person on the other side of the phone asking that question. Technology support blends technical knowledge, problem-solving skills, a load of Zen-like patience, and the ability to juggle multiple demands at the same time, a list of…

Students pick up technology faster than their teacher's. So when it comes to troubleshooting technical headaches in the classroom, it's not surprising that schools are turning to their own best resources--the students themselves. Whether staffing a "genius bar" in the media center or troubleshooting a balky projector, students at some schools are…

Computer system is useful for improving real time and interactive distance education activities. Especially in the case that a large number of students participate in one distance lecture together and every student uses their own computer to share teaching materials or control discussions over the virtual classrooms. The problem is that within…

The vendor-learning professional relationship is a delicate one. In the rush to scour the marketplace for the best products and services for learners, and secure a deal favorable to one's company, the learning vendor can be one of the greatest allies. Among the first steps to making a satisfying learning technology purchase is ensuring one's…

The explosion of technology and information has resulted in major changes in education in the twenty-first century. School librarians have a vital role to play in efforts to ensure that students are equipped with the skills and knowledge they need to succeed and participate in the digital society of the twenty-first century. This role presents an…

Indiana University (IU) provides great support for the technology the community needs to teach, learn, and conduct research. Rather than limiting support by defining a rigid support matrix, IU has chosen instead to utilize knowledge management technology to provide self-service for repetitive information technology (IT) questions, and focus…