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Rice, Stephen; Rice, Karen – Performance & Instruction, 1996
Considers how human performance technologists (HPTs) can move toward the hard science, or management, arena of an organization. Topics include measuring meaningful outcomes to quantify performance improvements; measurable criteria for workers; essential skills for HPTs; dropping ineffective programs; and defining interventions. (LRW)
Descriptors: Administration, Criteria, Improvement Programs, Measurement Techniques