Since research shows the proportion of pharmacy students with high communication apprehension greater than in the general population, a formal program to combine systematic desensitization and cognitive restructuring with classroom instruction was developed. Results indicate substantial reductions in communication apprehension. (Author/MSE)

Pointing out the large number of immigrants to the United States from various cultural backgrounds and the large minority population that already exists in the U. S., this paper argues that there is an urgent need for health service workers to have sound preparation in intercultural and interpersonal communication. The paper discusses the health…

The community services department of an eastern community college offers a noncredit course called Overcoming Speech Anxiety. The students range from those who avoid conversation with most people to those who speak publicly often but with a great deal of discomfort. Their reasons for taking such a class suggest that most people suffer situational…

To provide special instruction for students who report fear and avoidance of communication, a reticence program was instituted at Pennsylvania State University. Since the school has a general speech requirement that nearly all students have to meet in order to graduate, students are given an opportunity to enroll in this special section if they…

Describes a special option to the required speech performance course at the Pennsylvania State University. This alternative is designed for students who have communication problems with class participation, basic social contacts, or formal performances. (JMF)

This report describes a classroom communication training program for foreign teaching assistants (FTAs) developed at the University of Minnesota in response to evidence that the FTAs were the subject of criticism and complaints because of poor communication abilities in their classes. The first two sections of the paper discuss the background to…

Describes an online college course and student perceptions of the virtual-classroom experience. Students appreciated course flexibility and convenience and found it conducive to thoughtful analysis of class questions and commentary. However, they felt isolated from peers and instructor, and lack of face-to-face interaction hindered communication.…