Describes the problems brought on by a lengthy strike that occurred during a major computerization effort by Britain's Department of Health and Social Security. Implications for personnel officers are presented. (CH)

Describes significant attributes of expert systems, contrasts them to conventional computer systems, and provides an overview of the R1 expert system used by Digital Equipment Corporation (DEC) to put together operational systems that meet customers' requirements. Document handling, particularly pictures and images in documents, is also briefly…

The Division of Computer Services at the University of Wyoming is a combined academic and administrative installation. Administrative systems are developed through a team approach, with representatives from the user office, the Institutional Data Management group, and the Division of Computer Services. (MLW)

The creation of the Claremont Computing Center as a separate organization to serve only administrative information systems represented a significant change from past combined academic and administrative computing operations. File integration and custom reports are handled by individual users; database design and file maintenance are controlled by…

Reviews the development of a fault tolerant database processor system which replaced OCLC's conventional file system. A general introduction to database management systems and the operating environment is followed by a description of the hardware selection, software processes, and system characteristics. (SW)

To demonstrate to computer programmers that the programming language Ada provides superior facilities for use in artificial intelligence applications, the three papers included in this report investigate the capabilities that exist within Ada for "pattern-directed" programming. The first paper (Larry H. Reeker, Tulane University) is…

Describes the use of a decision support system to operate on a database for academic scheduling. Discusses the scheduling environment, database subsystem, dialog subsystem, modeling subsystem, and output formats. (JM)

Washington State University developed a comprehensive supplies inventory system and a generalized billing system with multiple users in mind. The inventory management system and the service center billing system are described. (Author/MLW)

Clemson University has developed techniques and procedures to assist in the construction and maintenance of administrative systems. Procedures as well as the tools and techniques used by all systems are discussed: online report request software, online user table maintenance software, report supervisor and report writer software, etc. (Author/MLW)

A project management system for organizing requests from multiple departments and controlling the workload of the development/maintenance computer staff is described. Practical solutions to deciding project priorities, determining time estimates, creating positive peer pressure among programing staff, and formalizing information requests are…

Presents the main ingredients for successful computer-systems administration. Discusses training and ongoing support, change management for system upgrades, developing a problem-reporting form and keeping the documentation history, managing technical support, and having a disaster-recovery plan. (AEF)

Primarily intended to familiarize ADP (automatic data processing) policy and information resource managers with the approach to computer security certification and accreditation found in "Guideline to Computer Security Certification and Accreditation," Federal Information Processing Standards Publications (FIPS-PUB) 102, this overview…

The development and implementation of an institutional framework to guide the management and use of information technologies (computing, office automation, and telecommunications) at Mount Royal College in Calgary, Alberta, are described. (Author/MLW)

The development of the Drexel Disk is described. The goal of this disk is to train novice users of a personal computer and to provide them with all the information they need to be able to use the machine and the facilities at Drexel. (MLW)

In 1981 a project to determine the current information needs of the institution was outlined and strategies for meeting those needs were identified. Each administrative office has full responsibility for data and production scheduling, while the computing center ensures that the software and hardware are operational. (MLW)