Teaching and composing with multimedia humanizes online technical writing and communication classes. However, students do not always see the connection between multimedia instructional materials, multimedia assignments, and the course learning outcomes. Purposeful pedagogy-driven course design uses multimedia instructional materials to connect…

With the development of Web 2.0 technologies, online document collaboration tools are becoming increasingly available, often free of charge. Although the technology is considered interactive and collaborative, it does not necessarily mean learners themselves will interact and collaborate. This paper discusses the conditions required for successful…

Effective writing happens when the values of a genre and the desires of a writer match. Studying the blog entry as a genre has strengthened the author's assumptions about the possibility of using blogs as examples of emplaced, agency-granting writing and as bridges to academic writing. Because blogs are a relatively new form of communication, the…

Some struggles for prestige in academic technical communication are self-defeating and wasteful because of the clash between the material (or positive-sum) economy of the workplace and the positional (or zero-sum) economy of the academy. Some professors of technical communication create disrespect for themselves and their specialties because they…

Web 2.0 is not only for kids anymore, businesses are using it, too. Businesses are adopting Web 2.0 technology for a variety of purposes. In this article, the author discusses how he incorporates Web 2.0 into his business communications course. He describes a project that has both individual and collaborative elements and requires extensive…

Current scholarship tells us that skills in teaming are essential for students and practitioners of professional communication. Writers must be able to cooperate with subject-matter experts and team members to make effective decisions and complete projects. Scholarship also suggests that rapid changes in technology and changes in teaming processes…

Carter (2007) identifies four meta-genres associated with writing activities that can help students learn discipline-specific writing skills relative to standards within a given field: these include problem solving, empirical approaches to analysis, selection of sources to use within research, and production of materials that meet accepted…

States that computer-mediated communication on the Internet offers new challenges and opportunities for technical communication. Describes the cases of Lotus "MarketPlace" and the Clipper chip to illustrate the specialized nature of technical communities on the Internet. Suggests that when technical messages are not overly complex,…

Presents demographic information about students taking two online courses at two institutions. Discusses changes in learning environments that accompany the move to the virtual classroom. Points out potential problems in delivering courses with new technologies. (RS)

Describes the ScI-Journal, an online publication designed to give secondary science students a chance to publish the work they have done in science classes so that other science students can read about it. The goal of this journal is to promote student enthusiasm for science and help students develop a greater understanding of the nature of…

A pilot project tested and evaluated teleconferencing as a medium for training engineering teaching assistants in technical writing. The teleconference, which linked 15 participants in the engineering departments and writing centers of the University of South Carolina and Ohio State University, also included a training session on the use of genre…

For years, the author has been a fan of assigning students in business communication classes to draft messages that explained complex decisions or situations. The assignment is the author's variation of the negative or bad news message. This traditional genre has generated a new Web-based method by which people and organizations respond to public…

This paper describes the research and development of a fully World Wide Web-based credit course in the English Department at the University of Waterloo (Ontario). One hundred students from across Canada complete four exercises in technical writing over a four-month term. In the process, they learn to understand and apply the principles of SGML…