This paper describes the functionality, scalability, and cost of implementing and maintaining a suite of open source technologies, which have supported hundreds of thousands of learners in the past year, on an information technology infrastructure budget of less than US$10,000 per year. In addition, it reviews pedagogical opportunities offered by…

There is an increasing focus within Higher Education on the wider student experience. Student engagement and a well-developed community are associated with greater levels of retention, student satisfaction and success. Whilst creating opportunities for students to engage with each other and staff may be easier in a face-to-face environment, the…

Every "New England Journal of Higher Education" ("NEJHE") item automatically posts to Twitter, but Twitter is also used to disseminate interesting news or opinion pieces from elsewhere. These are often juxtaposed with something the New England Board of Education (NEBHE) has worked on in the past and sometimes presented with an…

Wawasan Open University (WOU) provides working Malaysians access to quality higher education via Open Distance Learning (ODL). As admission of students involves students from diverse backgrounds, including diversity of ability, age groups and educational backgrounds, WOU faces the real challenge of effectively engaging and supporting these…

How do open and distance learning institutions review and renew themselves to ensure their continued fitness for purpose? Here we report on the work of a change team in the UK Open University, a Centre for Excellence in Teaching and Learning created to examine, innovate and improve student support. The existence of the Centre for five years from…

This article describes Open University Malaysia's efforts at enhancing the blended learning approach for undergraduate distance learners with the successful implementation of the Mobile Learning via SMS initiative. The pilot project was implemented in the May 2009 semester, and this coming January 2011 semester will be in its sixth consecutive…

The desirability and value of laboratory work for physics students is a well-established principle and issues arise where students are inherently remote from their host institution, as is the case for the UK's Open University. In this paper, we present developments from the Physics Innovations Centre for Excellence in Teaching and Learning…

Professional development for distance tutors is traditionally delivered through texts or websites, supplemented by face to face workshops. However, one of the major challenges is to ensure that they engage with the materials and carry away something which is of value to their practice. At the Open University (UK) our 8000 tutors work from home,…

Research into tutoring at a distance has a fairly long history and the functions of tutors in distance education institutions are well understood. Over the past 20 years research into online tutoring has advanced significantly as such institutions have "gone electronic": in this paper we cite published research from the UK Open…

In response to an exponential growth in enrolments the "Tutorial Support Management" (TSM) model has been adopted by Open Universities Australia (OUA) after a two-year project on the provision of online tutor support in first year, online undergraduate units. The essential focus of the TSM model was the development of a systemic approach…

Engaging imaginatively with how education is manifested is necessary for providers both in higher education and in preceding contexts and phases. Fostering dispositions for creativity in dynamic engagement and the consideration of pedagogy, curriculum, inclusion, policy and the management of change, requires innovative provision to span school,…

Distance education means instruction in which the instructor and student are separated by distance and interact through the assistance of communication technology. Distance education changes the learning relationship from the common, centralized school model to a more decentralized, flexible model. It also reverses social dynamics by bringing…

When asked what they would find most helpful to enable them to use technologies more in their teaching, most teachers say "give me examples, in my subject area" and "point me to relevant people I can discuss these issues with". Web 2.0 technologies--with their emphasis on sharing, networking and user production--seem to offer a…

Making educational materials freely available on the web can be seen as a noble enterprise in itself but as a way to address the call for people to become lifelong learners. The world is rapidly changing, requiring us to continuously update our knowledge and skills. A problem with this approach to lifelong learning is that the free materials that…

Quantitative and qualitative research of a case study course confirmed that the course achieved a highly interactive learning experience, associated with more effective student support and high student retention. Computer conferencing achieved high participation from the beginning and evidence of dialogue and argumentation within online tutor…