Tells how using a hand puppet in classroom interactions helped a quiet and inhibited little girl develop skills and spontaneity in written and oral communication. (GT)

The degree of incivility varies, but there seems to be general agreement that it is on the rise on college campuses across the country. A number of key elements are involved in the communication aspects of civility: a lack of respect for another human being; name calling and dehumanization; disqualification from dialogue; threats and incitation;…

This paper explores behavior patterns that inhibit effective communication in everyday, educational, and business cross-cultural settings. Opportunities to change these inhibiting patterns, metaphorically referred to as "stumbling blocks," into building blocks or tools for successful intercultural understandings are discussed in the…