After a comprehensive review of the major learning management systems (LMS) in 2019--2020, Schoolcraft College began a transition from Anthology's Blackboard Original LMS to the updated Blackboard Ultra Course View. The learning management system impacts or informs the daily work-flows of several key stakeholders. As such, it was imperative to…

Helping students land tech jobs after graduation may be one of the most gratifying benefits of involving students in campus IT--but it's not the only one. Student workers can reduce IT costs and, equally important, they bring to the table a useful perspective: They are, after all, the IT department's constituents and can often provide insights…

The LaGuardia Community College Student Technology Mentor (STM) program demonstrates how a college's own students can become resources for the technology development of faculty, the improvement of teaching tools, and the expansion of library services. The program also illustrates how the Student Technology Mentors themselves benefit from campus…

Protecting one's institution's technology assets and resources is all about maximizing return on those investments--and that means driving users to take full advantage of new technology rollouts, and not sapping or overburdening help desk resources because users are not fully versed in and encouraged to use new tools. That means one will need to…

Case study methodology was used to describe the challenges experienced in the development of a virtual component for a freshman-level undergraduate course. The purpose of the project was to use a virtual environment component to provide an interactive and engaging learning environment. While some student and faculty feedback was positive, this…

In a 2008 survey of students at the University of Wisconsin-Madison, 82 percent of undergraduate respondents said they preferred courses with online lecture content, and 60 percent said they would even be willing to pay for lecture capture services. Colleges and universities that have gone down the lecture capture path have found four essential…

This article talks about service level agreement (SLA). The essential goal of an SLA is to set a manageable foundation of appropriate expectations so that the relationship between parties (whether between product/service provider and a school, or a school and its constituents) will be workable and sustainable. Careful consideration of service…

This paper describes an instructional technique in an Information Systems course that provides students with actual work experience as part of an internship and/or apprenticeship assignment while completing additional course requirements. The course, Information Resource Management, provides students with a comprehensive overview of Information…

This paper discusses a university-wide pilot designed to encourage academics to creatively explore learner-centred applications for digital audio. Participation in the pilot was diverse in terms of technical competence, confidence and contextual requirements and there was little prior experience of working with digital audio. Many innovative…

For years, doing laundry at Columbia University (New York) was just as labor-intensive as it is at most universities. Fortunately, as of last spring, laundry life at Columbia has changed dramatically. Today, with the help of a real-time Web-based service called LaundryView, students can log on to the system via the LaundryView Web site from a link…

Applied Projects is a program where every technology student engages in an intensive team project full time during the final academic semester. A wide range of enterprises provide the real-world problems that form the basis of student projects. This article describes the program and how Fleming College uses this program for applied research. To…

The Ministry of Higher Education in the Sultanate of Oman initiated recently a restructuring program for the General Directorate Colleges of Education aiming to replace the existing six colleges with more applied and highly IT assisted institutions. A particular emphasis is directed towards improving the learning methods by developing and…

Distance education has become a major form of education in the United States. This surge in popularity has launched a plethora of scholarship emphasizing the distillation of those strategies which inform effective, learning experiences in the distance environment. A growing consensus among researchers recognizes the need for a holistic approach to…