The Department of Veterans Affairs has an immediate problem at hand. Tens of thousands of employees are working in a high-stress work environment where fast-paced daily production requirements are critical. Employees are faced with a tremendous backlog of veterans' claims. Unfortunately, not only are the claims extremely complex, but there is…

The time constraints facing most Navy instructors often preclude their providing feedback concerning poor performance of trainees in various military training programs that takes into account such psychological considerations as contiguity, repetition, reinforcement, or consideration of a learner's internal conditions of learning. The Instructor's…