Illustrates uses and benefits of geographic-information systems (computer-generated maps) for practice, administration, and research in social services. By mapping the location of problems, a service strategy sensitive to the community can be developed. Examples involving child-care agencies demonstrate how outreach and service issues can be…

Describes a cost-effective model for public elementary and secondary school educational networking that is based on linking local computer bulletin boards at the school level with the Internet. Highlights include various communications protocols; graphics; teacher training and administrative support; library resources; public readiness; and cost…

Discusses the development of Minerva, a command-and-control training simulator that uses a multimedia computer network to exercise senior decision makers in crisis management at the Metropolitan Police Service (London). Examines the learning environment, programs, performance reviews, training scenarios, and technology. (AEF)