Discusses three guidelines that can help managers through the maze of communication planning and execution: (1) be honest, open and accessible; (2) be prepared; and (3) be flexible. Outlines three communication "challenges" involving BFGoodrich that illustrate these guidelines. (RS)

This paper delineates the exact methodology developed by the Sports Institute for Research/Change Agent Research (SIR/CAR) for applying a systems analysis technique to a voluntary mutual benefit organization, such as a school or amateur athletic group. The functions of the technique are to compare avowed and actual behavior, to utilize group…

The governing structure of Harvard University is reviewed, and the findings include the following: (1) Harvard's present administrative and governance structure utilize corporate techniques of management that allow the president to diffuse administrative tasks without diffusing power--the difficulty of locating responsibility in the decentralized…

Provides insights from experienced managers that may be useful for newly appointed library managers or directors, and details the issues they will face as supervisors. Highlights include decision making and change; motivation and delegation; general observations about management, such as coping with stresses; clarification of goals; and ethics.…