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Ruth Kitchin Tillman; Gala Campos Oaxaca – portal: Libraries and the Academy, 2025
Even as librarians have spent the past twenty years documenting the rich world of scholarly communication beyond the catalog, repositories and catalogs too often remain completely siloed from each other. Current practices and tools to unite the two focus entirely on matching names, an imprecise method requiring substantial time spent on review.…
Descriptors: Libraries, Library Development, Naming, Library Services
Watts, John – portal: Libraries and the Academy, 2019
Leading organizational change can be an enticing and exciting venture for library professionals. However, unforeseen difficulties can challenge even the most enthusiastic leader. This article explores one librarian's experience with organizational change and offers practical strategies for weathering obstacles to the success of new initiatives in…
Descriptors: Organizational Change, Academic Libraries, Librarians, Change Agents
Kranich, Nancy; Lotts, Megan; Nielsen, Jordan; Ward, Judit H. – portal: Libraries and the Academy, 2020
In the twenty-first century, academic libraries and librarians have recast the narrative by turning outward, engaging more deeply across the university. No longer solely focused on collecting, libraries now embrace connecting with their campus communities to foster consumption, production, curation, preservation, collaboration, and inquiry around…
Descriptors: Academic Libraries, Librarians, Librarian Teacher Cooperation, Library Role
McAllister, Lorrie; Laster, Shari – portal: Libraries and the Academy, 2018
The online catalog, commercial discovery layers, the open Web, and books available for browsing in libraries all aid in the process of discovery of resources. An absence of books means one fewer discovery method available. It is important, therefore, that libraries retain physical books in open stacks to offer communities a hands-on opportunity to…
Descriptors: Library Facilities, Library Materials, Educational Facilities Design, Library Development
Stigberg, Sara; Guittar, Michelle; Morse, Geoffrey – portal: Libraries and the Academy, 2015
Assessment and supporting data have become of increasing interest in librarianship. In this paper, we describe the development and implementation of the Northwestern University Library Acknowledgments Database tool, which gathers and documents qualitative data, as well as its component reporting function. This collaborative project and resulting…
Descriptors: Special Libraries, Database Design, Library Development, Program Implementation
Jaggars, Damon E. – portal: Libraries and the Academy, 2014
This special issue of "portal: Libraries and the Academy" grew out of a discussion about the need for speculative, creative space within the library and information science (LIS) literature.1 While venues for exposing important research and illuminating case studies are plentiful, the LIS literature lacks an obvious platform on which to…
Descriptors: Journal Articles, Writing for Publication, Academic Libraries, Library Development
Murphy, Sarah Anne; Cerqua, Judith – portal: Libraries and the Academy, 2012
A customer contact center offers academic libraries the ability to consistently improve their telephone, e-mail, and IM services. This paper discusses the establishment of a contact center and the benefits of implementing the contact center model at this institution. It then introduces a practical methodology for developing a valid measurement…
Descriptors: Educational Needs, Academic Libraries, Telecommunications, Program Implementation
Samuels, Ruth Gallegos; Griffy, Henry – portal: Libraries and the Academy, 2012
This article discusses best practices for evaluating open source software for use in library projects, based on the authors' experience evaluating electronic publishing solutions. First, it presents a brief review of the literature, emphasizing the need to evaluate open source solutions carefully in order to minimize Total Cost of Ownership. Next,…
Descriptors: Electronic Publishing, Computer Software, Comparative Analysis, Open Source Technology

MacWhinnie, Laurie A. – portal: Libraries and the Academy, 2003
Some academic libraries have adopted the idea of the information commons, a central location providing computers, information resources in various formats, and staff assistance. An overview of several information commons in the United States and Canada is presented, and missions, features, strengths and weaknesses are explored. A table identifies…
Descriptors: Academic Libraries, Foreign Countries, Futures (of Society), Higher Education
The Entrepreneurial Imperative Advancing from Incremental to Radical Change in the Academic Library.

Neal, James G. – portal: Libraries and the Academy, 2001
Discusses changes taking place in academic libraries and outlines the nature of entrepreneurship and innovation and their relevance to library development. Highlights include digital technology; the impact of changes in global learning and scholarly communication on library entrepreneurial opportunities; and a case study of entrepreneurial…
Descriptors: Academic Libraries, Case Studies, Electronic Libraries, Entrepreneurship

Wade, Gretchen L. – portal: Libraries and the Academy, 2003
Providing service to visually impaired persons can provide a special challenge to librarians. This article provides suggestions on making libraries more accessible. Both technological solutions and staff training are addressed. (Author)
Descriptors: Access to Information, Assistive Technology, Disabilities, Information Technology
Lakos, Amos; Phipps, Shelley E. – portal: Libraries and the Academy, 2004
In the rapidly changing information environment, libraries have to demonstrate that their services have relevance, value, and impact for stakeholders and customers. To deliver effective and high quality services, libraries have to assess their performance from the customer point of view. Moving to an assessment framework will be more successful if…
Descriptors: Organizational Culture, Organizational Change, Library Administration, Library Research