Describes a public library's newspaper index which provides unique genealogical and historical information, and supplements or replaces lost official records for local counties in the form of a printed index. The process of database design, staffing, software and hardware requirements, working with a programmer, and data entry are explained. (EM)

Description of the history of a statewide interlibrary loan and electronic mail telecommunications network highlights difficulties and reinforces the idea that off-the-shelf systems are preferable to in-house system development. Recommendations include: solicit expert technical advice (including review by an independent programmer); choose…