Training can often be the right answer--or part of the right answer--to help people learn how to do something that is new for them. Although some may be tempted to ignore instructional design when faced with a tight time line, that is exactly when following a systematic process can provide a recipe for success. Given six important questions, the…

Cognitive readiness (CR) and performance for operational time-critical environments are continuing points of focus for military and academic communities. In response to this need, we designed an open source interactive CR assessment application as a highly adaptive and efficient open source testing administration and analysis tool. It is capable…

This article provides a description and the results of a study that utilized the human performance (HP) model and methods to explore and analyze a training organization. The systemic and systematic practices of the HP model are applicable to military training organizations as well as civilian organizations. Implications of the study for future…

This article provides a comprehensive approach to careful review and evaluation of the implementation of performance training intervention. It discusses the E[superscript 3] process for success, a basic framework for evaluating the implementation phase of a training program implemented as a broad-based performance improvement strategy. The intent…

Discusses the performance technology design process and the fact that the analysis phase is often being eliminated to speed up the process. Proposes a rapid analysis model that reduces time needed for analysis and still ensures more successful value-added solutions that focus on customer satisfaction. (LRW)

Considers the need of factory workers for support in rapidly changing tasks and suggests that electronic performance support systems can reduce training time, can be updated many times as procedures change, and can allow those with relevant manufacturing expertise to create electronic procedures that support shop floor workers more effectively.…

Explores the "secret sauce" that makes the difference between experts and less successful personnel. Indicates that the successful use of this plan can improve planning time, training time, and task performance time. (Author/LRW)

Discusses needs assessment and evaluation as strategic processes within the human performance technology framework and explains how practitioners can coordinate these two steps to save time and money in performance improvement interventions. Describes a performance improvement framework and how needs assessment and evaluation relate to the…

Discusses the integrated concept of electronic performance support systems (EPSS) as a solution to meet performance needs of knowledge-rich workplaces where information overload is often a problem. Considers the adoption of information technology, task performance time, and support functions, and gives an example of an EPSS for marine shipping…

Discussion of performance improvement focuses on the effect of emotions on performance. Topics include the emotional intelligence of the performers; how people deal with emotional demands and the stress of their performance; and emotional states that affect attention, focus, perception, and time on task. (LRW)

Instructors are a key component of any successful facilitated, asynchronous online course. They are tasked with providing the infrastructure for learning; modeling effective participation, collaboration, and learning strategies; monitoring and assessing learning and providing feedback, remediation, and grades; troubleshooting and resolving…

Presents two case studies that show how IBM addressed performance support solutions and electronic learning. The first developed a performance support and expert coaching solution; the second applied performance support to reducing implementation time and total cost of ownership of enterprise resource planning systems. (Author/LRW)

Focuses on how to become the kind of leader you would want to work for. Concentrates on knowing yourself, including better understanding human behavior; knowing your people, including training opportunities and staff rewards; knowing your skills, including time management; knowing how to communicate; and knowing how to move forward, including…

Discusses measurement in human performance technology, emphasizing identifying countable behaviors and accomplishments and considering the time dimension. Topics include validation; accountability; decision making; criteria to evaluate; dangers of percentages and ratios; standards; increments or decrements in performance; learning; on-the-job…

Suggests that professionals can use a human performance system to better balance their professional and personal lives. Illustrates the components of the human performance system, and describes nine steps for professional and personal self-management using a systems approach. Identifies attitudinal barriers to success. Includes a performance…