This paper describes a protocol for an effective response to nontraditional online doctoral candidates based on the development of advanced cognitive processes, academic writing skills, and functional knowledge. The Design, Development, Implementation, and Support (DDIS) protocol is a three-phase protocol that integrates the requisite skills,…

This case study describes a collaborative process by various teaching and distance support units to create and run a Massive Open Online Course (MOOC) in the subject of Leadership. Whereas typical collaboration arrangements in the literature involve partnerships of various teaching and support units, the collaboration of course developer,…

Online programs are often viewed as a cost-efficient strategy for increasing revenue for shrinking university budgets but this may not be an accurate assessment. Responsibility Centered Management (RCM) is a budgeting model that is purported to increase efficient delivery of academic programs. As RCM budgeting models have been embraced, many…

The literature indicates that approximately 50% of those who seek a doctoral education complete the degree. Research indicates that persistence is one of the key issues that students struggle with and negatively impacts their ability to graduate. Other factors include the ability to maintain enrollment; topic selection; and ability to maintain a…

A culminating experience is incorporated into most graduate programs. Capstone courses are one methodology for structuring this experience. These courses are designed to integrate student learning throughout their studies, making them a natural point for program and student learning assessment. The development of capstone courses must consider the…

Launching a successful new online learning initiative or expanding existing online learning offerings takes careful planning and preparation. Online learning is an institution-wide endeavor, involving multiple departments, functions, and personnel, many of which require modifications or rethinking to meet the needs of fully online learners.…

Lower enrollments in the freshman class are forcing institutions to make decisions about how to scale the processes for creating distance learning degrees. However, the scaling up in the migration of face-to-face degrees to online degrees does not need to sacrifice quality. This paper describes the processes used to accelerate the development of…

Quality and reputation are important value indicators for students learning online or in a conventional classroom setting. One of the ways that institutions demonstrate their achievement of quality is through accreditation. Though higher education institutions engage in the accreditation process voluntarily, an institution that is not accredited…

The Coronavirus Disease 2019 (COVID-19) pandemic may be the greatest disruptor to higher education in over a century. This interruption touched every aspect of campus life - residence halls shuttered, dining facilities turned to take-out only, and academic classes had to find a way to continue to be delivered with accuracy and efficiency in a…

KSU redefined the MOOC value proposition through collaboration of university leadership and faculty. The new proposition shifts measures of success beyond just course completion to include measures that benefit students, faculty, and the institution. Students benefitted through access to open educational resources, the acquisition of professional…

Protection of academic integrity in online environments can be challenging. Understanding how the technology works and concerns about each of the methods for monitoring online interactions can assist in the selection of the best proctoring tools. Depending on the content, the type of assessment and the comfort level with the technology, a…

This article is a follow-up to a previous article, "Six Ways to Increase Enrollments at an Extended Campus," published in this journal (vol. 17, no. 4, winter 2015), wherein a seventh best practice to increase course offerings and increase enrollments at an extended campus is presented. This best practice seeks to identify those areas of…

With the growing demand for quality online education in the US, developing quality online courses and online programs, and more importantly maintaining this quality, have been an inevitable concern for higher education institutes. Current literature on quality assurance in online education mostly focuses on the development of review models and…

89% of colleges and universities in the United States offer online courses and of those institutions 58% offer degree programs that are completely online (Parker, Lenhart & Moore, 2011).Providing online student services is an important component of these distance programs and is often required by accrediting bodies. Health and wellness…

The University of Botswana (UB) is undergoing transformative changes in response to internal and external influences in higher education. These include attempts to transition towards institution-wide deployment of on-line learning strategies to enhance the educational experience. An external review consultancy commissioned in 2007, recommended…