Institutions have many unique cultures and organizational structures that can strengthen or inhibit the planning and implementation of initiatives to enhance data-informed decision-making, build supporting infrastructure, and align the necessary human resources. This chapter discusses different strategies for aligning resources and organizing…

As institutions seek to shift into more advanced analytics and data-based decision-support, many institutional research offices face the challenge of meeting the office's current demands while taking on more intricate and specialized work to support decision-making. Given the great need organizations have for information that supports real-time…

The increasing volume of information and the intense pace of its circulation are changing the ways universities access, use, analyze, and provide data. Many have championed the use of large-scale databases to track student admissions and retention, faculty productivity, student wellness, and other phenomena that shape our understandings of higher…

Like other public sector institutions, higher education has become part of the accountability movement. Colleges and universities increasingly rely on institutional research offices to document performance by providing data to external audiences. In fact, most of the funding available to colleges and universities today comes with some kind of…

A former chancellor outlines how he successfully transformed the culture of his campus to enhance retention and student success.