This chapter addresses how IR/IE both responds to and leads in our institutions and across higher education in measuring and improving student success. We introduce a new student success measurement framework in the context of internal and external facing needs, we define the importance of actionable information to inform decision-making, and we…

Contemporary students have a varied set of needs--the "lifecycle" of a typical student may no longer be 4 years of continuous enrollment between the ages of 18 and 22, and many students bring rich and varied experiences with them to college. As institutions strive to allocate resources in ways that provide the most benefit to student…