This chapter describes how software technology may be used as an interdisciplinary approach to managing diversity in higher education to mitigate glass ceiling effects.

Multilevel modeling (MLM) gives researchers the ability to make inferences about organizations where nesting factors will bias results and the assumption of independence is not tenable. This article provides an overview of the variety of data sources that lend themselves to conducting institutional research (IR). It not only serves as a repository…

Information security threats to educational institutions and their data assets have worsened significantly over the past few years. The rich data stores of institutional research are especially vulnerable, and threats from security breaches represent no small risk. New genres of threat require new kinds of controls if the institution is to prevent…