Describes a project control system for Indiana State University's Library Systems and Automation Department. Organizing project information, managing priorities, defining projects and recurring activities, time management, identifying tasks, and service requests are discussed. The management decision-making process for new, proposed, and completed…

Stresses the importance of clearly establishing goals for and level of services to be offered by academic library microcomputer centers when determining staff requirements. Questions to be considered when developing goals and a profile of the majority of tasks involved in center operation provide some guidelines for the planning process. (EM)