In response to the COVID-19 crisis, embedded tutoring became a popular model to address the need for additional student support in higher education. Four U.S. community colleges collaborated to develop a successful embedded tutoring model that provides a framework and definition for embedded tutoring and training for tutors and participating…

The decision to explicitly teach students learning strategies and skills and how to think reflectively about their learning process is framed theoretically by the literature on self-regulation, metacognition, and social-cognitive theory. Interventions for self-regulation and metacognitive strategies can optimize the student learning process and…

As learning center professionals, we have much to gain by conducting assessment to understand how our services help college students develop their academic strategies. The type of data we collect makes a difference in the interpretations we can draw, however. An initial step in becoming a scholarly practitioner is to consider the strengths and…

Learning centers and academic support programs are often idealized entities campuses look to for student success, retention, and engagement. By untethering our thinking about program boundaries, identities, and alliances and radically reforming, we can generate interest, passion, and opportunities across campus. The force of redistributing…

This article explains a program design and planning process using the Value Creation Framework (VCF) developed by Wenger, Trayner, and de Laat (2011). The framework involves identifying types of value or benefit for those involved in the program, conditions and activities that support creation of that value, data that measure whether the value was…

The National College Learning Center Association defines a learning center at institutions of higher education as interactive academic spaces which exist to reinforce and extend student learning in physical and/or virtual environments. A variety of comprehensive support services and programs are offered in these environments to enhance student…

Academia has traditionally avoided adopting the fast-paced, profit-oriented operational style that accompanies corporate culture. However, a business model can be successfully adapted to the unique needs of an academic institution, discipline, faculty, and students through the selective adoption of business principles. A classic marketing mix…

Describes the standards and guidelines developed for learning assistance programs by the Committee for the Advancement of Standards in Higher Education (CAS), and those for program components by the National Association of Developmental Education (NADE). Suggests how they can be used to identify needs and improve existing services. (VWC)

Discusses how the sources of research-based information in developmental education have increased in recent years except in the area of program evaluation. Describes the differences between program evaluation and research and argues for the need to standardize the criteria used. Concludes with a list of practical ideas for conducting program…