Librarians at Wayne State College have developed an extraverted online embedded librarian model whereby librarians proactively push out content to students at time-appropriate moments. This article outlines why extraverted approaches are more effective than introverted approaches. It also details how to develop an extraverted program. First,…

Change in distance learning is occurring at a rapid pace. As new technologies appear, institutions of higher education incorporate them into course delivery options. Library services must also change to meet new user needs. This article examines the process used to change a distance learning service model. After describing the strategies used by…

In June 2004, "Thwarted Innovation: What Happened to e-learning and Why," a report by Robert Zemsky and William F. Massy, created a minor stir among many professionals associated with distance learning. This article addresses many of the issues arising from the publication of "Thwarted Innovation," and in addition, it borrows several concepts from…