Examines the use of contracting in an instructional development setting at the university level. A sample contract is included and 12 references are listed. (LLS)

Describes knowledge mapping, a tool developed to increase the objectivity and accuracy of task difficulty ratings for job design. Application in a semiconductor manufacturing environment is discussed, including identifying prerequisite knowledge for a given task; establishing training development priorities; defining knowledge levels; identifying…

Describes a three-phased needs assessment approach used to identify lending skills and knowledge for loan officers at Wells Fargo Bank. Beginning at the corporate level and ending with job-relevant assessment of individual employee skills, the program used diagnostic tests with a computer-based system for scoring and reporting results…

Describes functions comprising task analysis process--inventory, description, selection, sequencing, and analysis--and reviews distinctions between the micro/macro level, top-down/bottom-up, and job/learning task analysis processes. These functions and distinctions are combined into a quasi-algorithm suggesting which of 30 task analysis procedures…