This article presents an approach for developing a theory related to university library group work. Next, it reviews generic group-related phenomena indicated by the approach, applying these phenomena to university libraries. Finally, the article surveys this theoretical development, revealing that most of it remains to be accomplished.

Discusses limitations and possibilities of the service quality model, originally developed in a commercial environment, for academic libraries. Examines ways in which the model can be adapted to library reference services, access services, document delivery, and collection development. (62 references) (Author/AEF)

The Electronic Reserve Book Room Project (E-RBR) was a two-stage project with three major objectives: (1) to provide San Diego State University Library (California) with experience in applying imaging technology; (2) to provide a model for the resolution of the copyright problems inherent in the Library's application of these technologies; and (3)…

We are building conventional library space without making the paradigm shift our digital environment requires. The chief obstacles to change lie in our conception of readers as information consumers, in our allegiance to library operations as the drivers of library design, and in the choice made between foundational and non-foundational views of…

Changes in user needs resulted in Colorado State University Libraries' decision to turn a traditional library computer lab into an information commons. Issues raised during implementation are discussed, staff training modules are described, and the center's success is evaluated. Training quickly became a critical factor. (AEF)

Describes issues raised during a major reorganization and consolidation of reference services at Oregon State University. Attitudes of reference librarians and library administrators are reported, steps involved in the reorganization are outlined, and reactions from faculty are discussed with emphasis on the need for cooperation between librarians…

Ten years ago Wayne State University (WSU) libraries assimilated the university's media services unit. An analysis of its present facilities, services, collections, goals, and cost-recovery elements demonstrates the full-service WSU media center is a cost-effective, integral part of WSU library service. (Author/AEF)

To coordinate an academic-library marketing effort effectively, a comprehensive plan is essential. A traditional marketing plan consists of four activities: determining what to promote, defining target audiences, choosing type of outreach, and evaluating program. Suggestions for promotional activities, forms of publicity, and examples from the…

To give students a direct voice in library user policy and the library a point of contact with the student body, the Evans Libraries at Texas A&M University formed a Student Advisory Committee. The committee meetings provide a forum for student representatives, library administrators, and student liaisons to discuss concerns and proposed…

Reviews the literature concerning development in academic libraries and suggests ways for libraries to make money. Topics addressed include fund raising; marketing; development personnel; the development process; internal revenue generation; fee-based services; corporate support; grants; endowments; gift books; friends of the library groups; and…

Discusses academic library collection-development theory and policy. Suggests that a standard collection of works specific to each discipline (a canon), is a powerful tool because such canons can censor the works that fall outside of the prevailing norms, the hegemony of the discipline. (LRW)

Examines commercial electronic document delivery services that are available to academic libraries. Highlights include collection development issues; criteria for selection and evaluation; remote access systems, including CARL UnCover 2, Faxon Finder and Faxon Xpress, ContentsFirst and ArticleFirst, and CitaDel; and on-site access systems,…

Explores issues related to the selection and purchase of digital content in academic libraries, including commercially-produced databases, electronic journals, and books and other electronic resources that are purchased from vendors; and in-house digitization projects. Considers the degree to which standard collection management principles apply.…

Analyzes employment statistics of Association of Research Libraries members, relates data to patterns of library collection growth and decline during those years, and speculates on future staffing. Variables used to measure personnel are the number of professionals, nonprofessionals, full time staff, and ratio of professionals to full time staff.…

Discussion of the role of subject bibliographers in collection development activities focuses on an approach developed at Virginia Polytechnic and State Institute to provide a formula for estimating the collection development workload of subject bibliographers. Workload standards and matrix models of organizational structures are discussed, and…