Although it is pretty easy to find colleagues who will express fatigue or frustration about the constant need for libraries to prove their value proposition, there is also an upside to the exercise of crafting a message that justifies librarians' mission. The catch is that however good their crafted message may be, they must forget about ever…

The core mission of libraries has always centered on making content and related services available to patrons. The form in which that content is delivered has changed continually. The most ancient libraries or archives organized clay tablets or cylinders written in cuneiform. Centuries ago, the transition from scrolls to codices must have been…

Today's academic libraries must demonstrate their value to cost-conscious university administrators. Budget trade-off decisions that involve the library can be difficult for any university administrator to make, and such decisions are complicated by the recent appearance of massive global digital libraries that seem poised to replace the…

Traditional libraries are being redefined. They are not only places to access books in print, but are also rich resources for digital assets. As a result, technology training programs need to progress beyond basic "mouse and keyboard" in order to meet the ever-changing needs and demands of the public. As library collections transition to…

Cloud computing is definitely a thing now, but it's not new and it's not even novel. Back when people were first learning about the Internet in the 1990s, every diagram that one saw showing how the Internet worked had a big cloud in the middle. That cloud represented the diverse links, routers, gateways, and protocols that passed traffic around in…

Technology has ushered itself into our culture without borders or boundaries. Students and educators have fallen victim to the notion of "information at your fingertips" and "easy access" while taking many things for granted. In the past few years, there have been several articles written about the use of textbooks in the academic library. Most of…

Successive waves of technology change what is possible in information services, and to stay relevant, information professionals face two challenges. First, they must be willing to learn all about the new tools as they appear. Second, they must learn--or relearn--the crucial characteristics of users. In this article, the author focuses on the…

The global economic crisis of the past 2 years has brought harsh circumstances to most libraries, calling into question many of the ways that librarians allocate resources. Lean budgets force libraries to devise strategies that make the very most of the resources available. Many libraries face the reality of doing more with less, often much less.…

Since the early 1990s, the Lloyd Sealy Library, where all four of this article's librarian-authors work in various capacities, has been providing the students and faculty of John Jay College of Criminal Justice with extensive electronic access to books and journals. In early 2009, the librarians at Lloyd Sealy decided to test a recent electronic…

That little rectangle with a button next to it? (Those things called search boxes but might just as well be called "resource drains.") Imagine it disappearing from a library's webpages. The intricate works behind these design elements make up a major portion of what library staff spends time and money developing, populating, supporting,…

The Web 2.0 tools and services that are making socializing, networking, and communicating in general so easy are also making group projects seriously simple. With the judicious use of a few of the popular tools that use Web 2.0 technologies and philosophies, one can collaboratively create documents, spreadsheets, presentations, websites, project…