Explains how to create an organizational system that will result in good performance. Topics discussed include process versus system; two views of a system, i.e., mechanistic and organic; and components of a system, including performance guides, measurement of results, feedback, and training. (LRW)

Efforts to make substantial and substantive improvements related to mental health in schools and student/learning supports requires much more than implementing a few demonstrations. Improved approaches are only as good as a school district's ability to develop and institutionalize them equitably in all its schools. This process often is called…

The authors discuss ways to define a company's position on productivity, and explain productivity concepts. They describe a problem cause/solution set matrix with which to identify accurately the most probable cause of productivity problems. (SK)

This discussion of the legal aspects of acquiring a computer system emphasizes the buyer's rights. Guidelines are provided for drafting a contract specific to the individual buyer's needs and modifying the vendor's standard form contract. (EM)

Reviews three areas of knowledge needed to select an appropriate needs assessment strategy: (1) the criteria for selecting the method, (2) nine needs assessment methods, and (3) a means of categorizing methods. Provides an example of an assessment activity conducted in a small rural hospital. (LRA)

Suggests computer assisted instruction software that doesn't provide all necessary components of a lesson can be useful if the teacher identifies instructional functions (Gagne's Events of Instruction) provided by the program and supplies those that are missing. This framework is applied to analysis of a specific computer program. (MBR)

A guide for organizational development specialists, this model for productivity improvement proceeds through six stages: awareness of needs, entry of specialist, data collection, problem identification, action planning, and implementation of solutions. Examples of specific activities for each stage are provided. (SK)

An automated food service accounting system allows management to concentrate on the problems at hand. (Author/MLF)

Explains a method for converting school building rehabilitation costs into costs per square foot (unit costs) for seven categories of building components. Unit costs are useful in budgeting, consistent with standard practices of building cost estimating, and easily adjusted for variations due to locality and the economy. (MLF)

Outlines how an information company--the Institute for Scientific Information (ISI)--designed a new building to house its facility. Problems and deficiencies in the old work space were analyzed using a rigorous systems approach, and an open-plan system was devised to allow for optimum space utilization and energy efficiency. (CWM)

Provides a framework for examining the programs required to meet the challenges of information management education along five dimensions: area of study; faculty and school base; core programs; education and orientation of coprofessionals and managers; and management education and orientation. Approaches for improving the value of information…

The School Planning, Evaluation, and Communication System (SPECS) is an overall design for districtwide program assessment and development. It is both a way of interrelating planning and evaluation of individual programs and a way of comparing the outcomes of all district programs with the district's community-defined educational goals. Component…

Two systematic ways of analyzing and planning the components of a program or project, both used extensively by industry and government, are discussed in this paper. The methods are Program Evaluation and Review Technique (PERT) Networks and Critical Path Method (CPM) Arrow Diagrams. The purposes of this paper are (1) to explore the need for…

This article presents an integrative skills assessment approach for teaching students of social work to perform assessments. The approach is based on technical eclecticism and combines three practice models: (1) psychosocial, (2) cognitive-behavioral, and (3) systems. Specific teaching strategies as well as shortcomings of this approach are…

Suggested are concepts and ideas for organizing for institutional research so that it might become a legitimate and separate entity within higher education administration. The following three-way categorization of institutional research is advocated: institutional studies; management analyses; and periodic management reporting. The role of the…