A follow-up interview with librarians from Hong Kong, Mexico, Australia, Canada, and New Zealand about library automation systems in their libraries and their plans for the future. Discusses system performance, upgrades, services, resources, intranets, trends in automation, Web interfaces, full-text image/document systems, document delivery, OPACs…

This paper discusses the indexing, collection, and maintenance processes, as well as the retrieval interface, to public digital libraries. The paper begins by briefly surveying both Internet technical report collections and World Wide Web search engines. It goes on to describe a prototype digital library, the New Zealand Digital Library for…

The current paper examines the design process that led to an unusually successful interactive tutorial for older people. The paper describes the issues that make designing for older people different. These include differences between the designer and the target population and the difficulty that older people have in interacting with low-fidelity…