As part of a broader evolution of our K-12 programming, the Art Institute of Chicago transitioned our docent program into a newly designed Volunteer Program, a process that was informed by rigorous research, reflection, and evaluation of our engagements with students and teachers. This case study offers a perspective on designing a new structure…

For coaches, access to classrooms isn't straightforward and is far from guaranteed. Access is a prerequisite for coaching, yet there are many barriers beyond a coach's control, making their job difficult to impossible. In this article, the authors detail how five administrative and structural forces shaped coaches' access to teachers' classrooms.…

There are many types of jobs under the heading education support professionals (ESPs): paraeducators, technical service workers, skilled trade workers, and health workers. Making up about one third of the public education workforce from early education through college, ESPs not only ensure that schools run smoothly, they also play a role in…