Decision making is the most common kind of problem solving. It is also an important component skill in other more ill-structured and complex kinds of problem solving, including policy problems and design problems. There are different kinds of decisions, including choices, acceptances, evaluations, and constructions. After describing the centrality…

The purpose of this paper is to familiarize instructional designers and researchers with a useful design and research paradigm known as "Ask Systems." Ask Systems are interrogative interfaces to information and learning environments that model conversations with a skilled, reflective practitioner (Schon, The reflective practitioner, "1983") or…

Are there different kinds of design problems? Jonassen (2011) argued that problems vary in terms of structuredness, complexity, and context. On the structuredness and complexity continua, design problems tend to be the most ill-structured and complex. Brown and Chandrasekaran suggest that design problems may vary along a continuum from…

Meaningful learning requires deep engagement with ideas. Deep engagement is supported by the critical thinking skill of argumentation. Learning to argue represents an important way of thinking that facilitates conceptual change and is essential for problem solving. In order to appropriately apply argumentation practices to learning, we first…

Proposes a metatheory of problem solving. Describes differences among problems in terms of their structured ness, domain specificity (abstractness), and complexity; describes individual differences that affect problem solving; and presents a typology of problems, each of which engages different cognitive, affective, and conative process and…

Considers well-structured problems versus ill-structured problems and presents models for how learners solve them, as well as models for designing instruction to support problem-solving skill development. Information processing theories of learning, an emerging theory of ill-structured problem solving, constructivist learning, and situated…

This case study examines the application of problem-based learning to the teaching of introductory instructional design (ISD). Suggests that ISD is a dynamic process of problem understanding and problem solution and that ISD instruction should therefore focus more on the problem attributes and not on the generality of the systems approach model.…

Discusses the need for innovation in online learning and suggests that online learning in universities and corporate training should focus on problem solving. Recommends the implementation of problem and domain-specific problem architectures in online delivery packages and describes two possible examples of such architectures. (LRW)

Discusses the increased emphasis on problem solving and problem-based learning in instructional design and the need for new methods for task analysis and models for designing instruction. Defines the rationale and means for analyzing, organizing, and presenting stories to support problem solving by case-based reasoning. (Author/LRW)

Describes the cognitive processes required to troubleshoot faults and describes an architecture based on that cognitive model for designing learning environments that engage novices in troubleshooting while supporting their construction of requisite knowledge. This model can be applied to different kinds of troubleshooting problems, enhancing the…

Presents a conceptual foundation for using concept mapping as a cognitive learning strategy and as a method for assessing structural knowledge; reviews the growing body of research related to both applications. Describes some of the conceptual and empirical limitations of concept mapping. (Author/AEF)

Describes learning environments, including cognitive flexibility hypertexts, anchored instruction, and computer-supported intentional learning environments. A brief history of educational technology is presented; and problems with open learning environments are discussed, including inappropriate learning theory, deficient metacognitive skills, and…

Troubleshooting is a common form of problem solving. Technicians (e.g., automotive mechanics, electricians) and professionals (physician, therapists, ombudspersons) diagnose faulty systems and take direct, corrective action to eliminate any faults in order to return the systems to their normal states. Traditional approaches to troubleshooting…