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Fu, Jen-Ruei; Chao, Wen-Pin; Farn, Cheng-Kiang – Journal of Government Information, 2004
Using the personal income tax filing as an example of e-governmental services, this paper seeks to develop an understanding of the factors that influence citizens' adoption of electronic tax-filing services based on empirical data gathered from a large-scale nationwide survey. The taxpayers' satisfaction and usage intention regarding the use of…
Descriptors: Foreign Countries, Taxes, Discriminant Analysis, Information Technology

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