Describes the development of strategies and software to help people work collaboratively while at a distance from one another. The importance of collaborative activities, the shared spaces concept behind groupware, examples of software that support synchronous and asynchronous group activities, and design issues for educational groupware are…

Discussion of evaluation methodology for computer software focuses on the evaluation of electronic performance support systems. Highlights include problems with evaluation; a usage-oriented methodology, including a theoretical framework, a purpose aspect, and an activities aspect; decision making; and rapid prototypes. (LRW)

A major change has occurred in the way Web technology is being used in society. The change is grounded in user empowerment using Web 2.0 tools and processes. Students are already sophisticated users of these tools and processes, but outside of the mainstream instructional practices in higher education. In this reflection, the educational potential…