This book explores the perspectives of experienced practitioners, sharing ideas about building and sustaining organizational strength through workforce development practices and systems. As the saying goes, a company's greatest resource is its people. When managers really believe that and work to develop organizational capabilities, productivity,…

In this information age, career and technical education (CTE) has become a multibillion dollar training enterprise. To make the students more competitive in the labor force and to make the nation economically strong and firms internationally competitive, everyone has to depend on CTE to train today's workers of various kinds. This book brings…

A modern-day movement is transforming the way that communities and justice systems think about and respond to crime and wrongful occurrences. This response implements a holistic continuum of services, providing for prevention, intervention, diversion, commitment, probation, reentry, and aftercare. This approach--known as restorative justice--seeks…

A wave of new thinking about success, opportunity, and responsibility has given rise to new ways of evaluating work opportunities based on their ethical practices, management models, and measures of social and environmental responsibility. Taken together, these ideas form a foundation for emerging socioeconomic visions of sustainable development.…

This paper describes how various formal planning approaches were developed and applied at Pennsylvania State University. Phases (horizontal reduction, vertical reallocation, strategic planning, and strategic management) are identified as are principles including planning for change on the margins and continuity, providing for feedback, and…

This manual encourages teachers, business people, and administrators to create innovative local school/business programs by listing and describing American programs that have been proven successful. A directory describing the role of businesses in education is included. Additional comments and program descriptions are divided into three…

Discusses factors that contribute to Santa Monica Public Library's excellence, including supportive city government and citizenry, city council, library board, lean top management, and the basic management team. Specific management principles and techniques, public relations, and measures of service at Beverly Hills Public Library are also…

Aimed primarily at practitioners, this book's main objectives are to illuminate significant educational administration issues, sensitize readers to rapid and inevitable changes in the field, guide well-informed administrative action, review emerging developments, and demonstrate the Commonwealth Council for Educational Administration's leadership…

This article on the University of Michigan Information Technology (IT) Division's implementation of Total Quality Management (TQM) principles describes TQM premises, the implementation process, and initial effects (e.g., increased use of concepts of customer needs and quality indicators). The particular relevance of the TQM approach for IT…

In response to the need for professional growth opportunities for principals, the Indiana Principal Leadership Academy (IPLA) was founded in 1985. The IPLA was created to be a national training model for principals, as leaders of instructors, empowered with effective behaviors and practices. The academy's focus is on four proficiencies: (1)…

Describes management experiences at University of California--Los Angeles (UCLA), University of Minnesota Biomedical Library, and California Institute of Technology. Discussions include development of ORION (UCLA's online technical processing and information system); organizational changes occurring as result of large-scale automation;…

The "Seven S" framework developed by Pascale and Athos can be adapted to encompass both the technical and philosophical dimensions of organizational problem solving. For a community college, the seven elements of the model would be: (1) Superordinate goals--the significant meanings and guiding concepts that make up the philosophy of a…

This article focuses on types of conflict that can arise among college faculty members or between a faculty member and an administrator. Administrators may deal with these conflicts through: (1) avoidance or denial; (2) use of power; (3) rational approaches; or (4) use of a third party. (PP)

Head Start Administrators must be fully knowledgeable of all applicable Federal requirements and skilled in applying these requirements in the daily operation of their program, whether starting a new program or striving to maintain a high quality program. This manual provides Head Start administrators with a compilation of the program requirements…

Responding to the call for higher education to adopt a new paradigm in managing its administrative processes, an Institutional Research Office at Delaware County Community College (DCCC) in Pennsylvania made a two-year effort to use a Total Quality approach in its management. Total Quality Management is a Japanese movement based on the teachings…