The use of text mining tools can help librarians improve the precision of searches, increase search sensitivity, and translate search strategies across multiple research databases. When combined with the intuitive approaches that librarians commonly use, text mining tools help reduce biases by improving the objectivity, transparency, and…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

This document is a companion to the report, "You've Got to Walk before You Can Run: First Steps for Managing Born-Digital Content Received on Physical Media." Like the "First Steps" report, the intended audience is those who are just starting to manage born-digital materials, from those wondering where to begin, to those who…

This article discusses possible future directions for academic libraries in the post Web/Library 2.0 world. These possible directions include areas such as data literacy, linked data sets, and opportunities for libraries in support of digital humanities. The author provides a brief sketch of the background information regarding the topics and…

Each and every day, educators collect and use data about students, staff, and schools. Some of these data originate in individual student and staff records that are confidential or otherwise sensitive. And even those data that are a matter of public record, such as aggregate school enrollment, need to be accessed, presented, and used in an…

This call for action addresses the high-level benefits of adopting a university-wide policy regarding research data management. It identifies the various university stakeholders and suggests that the library initiate a conversation among them in order to get buy-in for a proactive, rather than reactive, high-level policy for responsible data…

The intent of this paper is to explore the potential of utilizing interlibrary loan (ILL) data relating to lending denials to improve ILL services while highlighting institutional policies that have a negative impact on lending fulfillment rates. Reasons for denial as well as the types of requests being denied are reviewed. In addition, the author…

In the push to bring data to bear on all of the important education issues of the day, one essential fact is often overlooked: Not all indicators are created equal. This book provides a comprehensive approach for understanding how statistical measures of achievement are developed, evaluated, and interpreted. Given the extent to which…

This paper identifies key methodological issues affecting quality of data in the evaluation of remote reference services. Despite a growing number of studies in this area, no comprehensive effort has been made to identify potential problems and suggest solutions. The strategies proposed in this paper offer practical ways in which libraries can…

This documentation is for the revised file (Version 1b) of the National Center for Education Statistics' (NCES) Common Core of Data (CCD) National Public Education Financial Survey (NPEFS) for school year 2008-2009, fiscal year 2009 (FY 09). It contains a brief description of the data collection along with information required to understand and…

This article describes a practical, sure-fire way for media specialists to boost student achievement. The method is called data-driven collaboration, and it's a practical, easy-to-use technique in which media specialists and teachers work together to pinpoint kids' instructional needs and improve their essential skills. The author discusses the…

This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

Describes a computer program designed to manage statistics about online searches which reports the number of searches by vendor, purpose, and librarian; calculates charges to departments and individuals; and prints monthly invoices to users with standing accounts. (CLB)

Designed to provide librarians, library administrators, and other interested persons with information organized to facilitate comparisons of libraries within the same library system, with comparable service populations, and with comparable expenditures, this publication contains information derived from the 1985 Annual Report/System Membership…

The third Electronic Resources & Libraries (ER&L) conference gathered at Georgia Institute of Technology's Global Learning and Conference Center in Atlanta, Georgia, March 18-21, 2008. Over 360 attendees, from six countries and from 80% of the United States, represented their libraries and organizations resulting in a diverse and…