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Peer reviewedMardikian, Jackie – RSR: Reference Services Review, 1995
Discusses a possible shift to self-service check-out systems for academic library patrons. Provides an annotated bibliography of 51 items that discuss the impact of self-service technology on the quality of service and customer satisfaction in libraries, service sectors, banking, and the vending industry. (LRW)
Descriptors: Academic Libraries, Annotated Bibliographies, Automation, Banking
Peer reviewedDu Mont, Rosemary Ruhig, Ed. – Journal of Education for Library and Information Science, 1988
Presents a series of articles written by paraprofessionals and originally presented as part of a conference for library assistants. The descriptions of paraprofessional responsibilities in a variety of library settings include children's programs, outreach programs, library technical services, and administrative roles. A bibliography on…
Descriptors: Academic Libraries, Cataloging, Educational Needs, Employee Responsibility
