One of a series on library services to disadvantaged adults, this guide gives a three step plan for assessing community information needs. Seven methods of information gathering are described, and the important factors to be considered in interpreting the information are outlined. A pre-planning information form, a sample questionnaire for agency…

Lists eight journal articles written by Charles Bunge that address the measurement of library reference effectiveness. Topics include determining goals; gathering data to determine effectiveness through user satisfaction; assessing reference output; costs and benefits; interpreting data; and the use of computerized forms to gather data. (LRW)

Discusses agency library information activities, production and dissemination, and resource access as presented at the first conference of state and provincial fish and game agency librarians. Agencies represented include the Fish and Wildlife Reference Service, Aquaculture, United States Fish and Wildlife Service, Bureau of Land Management,…