This paper discusses the technical features necessary for a good World Wide Web (WWW) discussion forum, the fact that it should be seen as part of a more general cooperative space, and psycho-sociological aspects that are essential for success. The first section introduces the paper and lists reasons why newsgroups are generally more successful…

This paper describes the design of a Southern Association of Colleges and Schools (SACS) World Wide Web site to act as a living documents repository for university accreditation. Topics addressed include: instructional design and development of a functional flowchart; interface design; and interactive elements, including bulletin boards and…

Discusses online resources that focus on what not to do in Web page design. "Don'ts" include: making any of the top 10 mistakes identified by Nielsen, qualifying for a "muddie" award for bad Web sites, forgetting to listen to users, and forgetting accessibility. A sidebar lists the Web site addresses for the nine resources…