Michael W. Allen, the Chairman and CEO of Allen Interactions, is an architect of interactive multimedia learning and is recognized for his many insights, inventions, and presentations. With over 50 years of experience in e-learning, both in academic and corporate settings, he is known for his role in creating Authorware and overseeing the work of…

Mobile technology is one of several currents that upset the relatively placid world of admitting, enrolling, advising, serving, and graduating students. The authors have been involved with technology since they began in the profession. Technology is not really new to them. But with mobile technology, "so much" is new--indeed, foreign--to many…