Information systems are becoming more than computer systems, with new equipment and techniques combining with data processing to form a new field called information technology. The emerging discipline of systems engineering is discussed along with nine systems engineering techniques. An organization chart of an information services department is…

Computer hardware and software alone do not improve a financial management system. They are only the tools that carry out commands. College business offices and related administrative functions must commit effort to improving the overall system. Available from Peat, Marwick, Mitchell & Co., 345 Park Avenue, New York, NY 10154. (MSE)

The author states that a systems approach to office work consists of combinations of people, processes, and equipment in subsystems of communication, processing, and storage. To complement advanced office technology, workers need education in such competencies as reprography, typewriting, records management, and human relations. (MF)

This book, which is written from the perspective of a practicing human resources manager, presents 17 case studies illustrating how technology is driving a new training paradigm. The case studies support 21 propositions regarding training in the e- learning (electronic learning) revolution, including the following:(1) the Internet changes…