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Macher, Ken – Personnel Journal, 1986
Discusses four organizationally manageable factors that encourage productive human relations: (1) the availability of useful feedback, (2) human relations training, (3) an environment of positive norms, and (4) recognition and rewards for human relations excellence. Also discusses how to make training more relevant. (CT)
Descriptors: Feedback, Human Relations Programs, Job Skills, Relevance (Education)